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Community Support and Advice

Ballycastle Foodbank

We don’t think anyone in our community should have to face going hungry. That’s why we provide nutritionally balanced emergency food and support to local people who are referred to us in crisis.

Good Morning Ballycastle

The project run by Ballycastle Church Action (BCA) is a free telephone/befriending service to

older adults and vulnerable people

living in the Causeway Coast and Glens area with the aim

of reducing loneliness and isolation.

If you would like to refer a person to the Good Morning Ballycastle team simply get in touch for more information.


Solas is a Charity based in Ballycastle that promotes mental health & Wellbeing and offers a range of free support services.

During the time our house is closed due to social distancing measures, we are offering support via the telephone or online.  As time goes on, we aim to increase the different types of support we can offer online and updates will be added to the website as well as Facebook, to encourage people to protect their emotional health by limiting the time on social media.

Community Support Directory

Please contact us if you would like to get your community service added, or if you would like to make any corrections or updates to your listing.

Action on Hearing Loss

Support people who are deaf, have a hearing loss or tinnitus via phone, email and text and we are currently exploring options for video calls.

028 902 39619

Borough Wide

Age Concern Causeway

Prescription Medication Collection & Delivery / Grocery Shopping And Delivery (Up To 10 Items) / Telephone Befriending / Signposting


Borough Wide

Alzheimer's Society

Dementia advisers will listen and give you the support and advice you need, including coronavirus advice, connecting you to help you need.

028 9066 4100

Borough Wide

BCRC bi Iingual

Support information in Polish

Ballycastle Community Development Group


Ballycastle Foodbank

Emergency food supplies


Ballycastle, Cushendall

Ballycastle Youth Centre

Youtube channel and online support aimed at young people

07983 979846


Building Communities Resource Centre

BCRC gives support to groups in the community and voluntary sector in the Causeway Coast and Glens area and beyond

028 2766 5068

COAST Community Older Active Strategic Team

Fitting of keysafes to allow hospital discharge and access for carers.
Information on local services, organisations, shops etc that can help with shopping, prescription pick up etc.
Good Morning call for those who are vulnerable

These services are available to those aged 55+ living in the Causeway Coast and Glens Council area.

028 7776 7860

Borough Wide

COVID -19 Community Helpline

A freephone helpline to help those in vulnerable groups to access information, advice and guidance in relation to COVID-19 is open 9.00 am to 5.00pm, seven days a week. You can also get in touch by email and text message:
text: ACTION to 81025


Borough Wide


028 7034 4934

Causeway Rural and Urban Network

Causeway Coast & Glens Council

028 7034 7034

Borough Wide

Causeway Womens Aid

028 7035 6573

Chest Heart and Stroke

Care services team can provide emotional support, advice and guidance via a weekly phone call for the duration of the COVID-19 crisis.

077148 44209

Borough Wide

Community Advice Causeway

Telephone and email advice, as well as our online self-help information facility

028 7034 4817

Borough Wide


028 2076 2626

Good Morning Ballycastle

Telephone befriending service to elderly, lonely, and isolated people living in and around Moyle Council Area


Armoy Ballintoy Ballycastle Bushmills Cushendall Cushendun Derrykeighan Dervock Glenariffe Loughgiel Mosside Portballintrae Rathlin Stranocum Waterfoot

Living Well Moyle

Currently providing telephone support and link to services for those living in the Moyle area who have one chronic condition and have had one attendance at Accident and Emergency or Hospital Admission in the last year.

Moyle Area

North Antrim Community Network

028 2177 2100

Ballymena, Ballymoney, Moyle, Larne, Coleraine and Limavady.

North Coast Community Transport


Borough Wide

Rathlin Development and Community Association


Rathlin Island

Rural Support

Emotional or social support (e.g. befriending) Information and advice

0800 138 1678
028 8676 0040

Borough Wide

Saint Vincent De Paul

Provide help to those in need, regardless of creed, colour, age, social or economic status.



Solas Moyle

During the time our house is closed due to social distancing measures, we are offering support via the telephone or online.

028 2039 0135
07729 700263
07708 107234

Borough Wide

Vineyard Compassion


Borough Wide

Additional Sources of Support/Information

Action on Hearing Loss

We're the UK’s leading charity supporting people with hearing loss, deafness and tinnitus. 

028 902 39619

Advice NI

The Independent advice network, Debt, Tax, Benefits, Welfare Changes

Age NI

Age NI is the leading charity for older people in Northern Ireland.

Alcoholics Anonymous

ALCOHOLICSANONYMOUS®is a fellowship of menand women who share their experience, strengthand hope with each other that they may solvetheir common problem and help others to recoverfrom alcoholism.


Alzheimer's Society

Living with dementia at any time brings challenges. Coronavirus is making daily life much harder. But you’re not alone. If you need support and advice, we’re here for you.

028 9066 4100

Autism Ni

Supporting parents and individuals with an Autistic Spectrum Disorder

028 9040 1729

Aware NI

AWARE is the Depression Charity for Northern Ireland.

Bullying UK

Bullying UK, part of Family Lives, is a leading charity providing advice and support to anyone affected by bullying.


Carers NI

Providing support and information for carers

028 9043 9843

Chest Heart and Stroke

NICHS is the local charity for the care and prevention of chest, heart and stroke illnesses. We offer practical and emotional support to people and their families

077148 44209


Childline is a counselling service for children and young people. Childline offers a free, private and confidential service where you can talk about anything.


Cruse Breavement Care

Cruse Bereavement Care provide free care and bereavement counselling to people suffering from grief.


Diabetes UK

The leading charity for people living with diabetes in the UK

028 9536 0600

Domestic and Sexual Abuse Helpline NI

The Domestic and Sexual Abuse helpline is for men and women affected by domestic or sexual violence. You can contact the helpline 24 hours a day, 365 days a year. Trained advisers answer the helpline. You can also contact the helpline by email.


Family Lives

Parenting and family support from Family Lives

0808 800 2222

Family Support NI

Comprehensive database of family support and REGISTERED childcare services across Northern Ireland.

Help Lines NI

Helplines NI is a membership–led organisation consisting of over 30 different helplines operating across Northern Ireland. The helplines provide a variety of vital support services including, information, advice, counselling, a listening ear and be-friending, and offer immediate support to those with a wide-range of health and wellbeing needs, often for those who are the most vulnerable in our community. Many of the services take place over the phone, but some can help via email, text and in some cases with live web-chat.

Hospitality Ulster

Representing the Hopitality Industry


Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair. No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair, Lifeline is here to help.

 0808 808 8000

Deaf and hard of hearing Textphone users can call Lifeline on 18001 0808 808 8000

Marie Curie

We provide care and support for people living with any terminal illness, and their families.

0800 716146


Mencap is a UK charity for people with a learning disability. We support their families and carers, too.

0808 808 1111

Minding your Head

Minding Your Head has information on how to protect your mental and emotional wellbeing and the issues that can affect it, eg anxiety or depression.


The NSPCC is the UK's leading children's charity, preventing abuse and helping those affected to recover.

Narcotics Anonymous

Narcotics Anonymous is a nonprofit, international, community-based organization for recovering addicts.

0300 999 1212

Nexus NI

Nexus NI offer services and support to people who have been affected by sexual violence in any form, and our services are delivered across Northern Ireland.

028 9032 6803

Parenting NI

Parenting NI is a leading organisation for parent support in Northern Ireland. Offering a freephone helpline service, counselling and parenting programmes.



We specialise in animal rescue & furthering the welfare cause for all animals. Latest updates and how you and your pets can cope during self-isolation. Check back as we'll be adding more content as the situation changes.

Rural Support

The organisation provides this support through a helpline which offers a listening and signposting service for farmers and farm families. Callers to the helpline are of all ages and backgrounds and come from every part of Northern Ireland.

0800 138 1678
028 8676 0040


Call us any time, day or night, Whatever you're going through, you can call us any time, from any phone for FREE.


The Rowan

Sexual Assault Referral Centre

 0800 389 4424


Representing farmers and growers in Northern Ireland.


Whatever you're going through, you can call us any time, from any phone for FREE or email sometimes writing down your thoughts and feelings can help you understand them better

Victim Support NI

Provides free and confidential information and support to people who are victims of crime or attending a court in the region.

Volunteer Now

Volunteer Now is the lead organisation for promoting and supporting volunteering across Northern Ireland. Providing online guidance for Covid-19 Volunteers

Womens Aid Ni

Get help if you or someone you know is in an abusive relationship. Women's Aid offer support to women & children/young people experiencing domestic abuse.


Young Minds

We're the UK's leading charity fighting for children and young people's mental health.

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