Privacy Policy

This privacy policy sets out how Ballycastle Community Development Group uses and protects any information that you give Community Organisers via this website, by email, by phone, post or in person.

Ballycastle Community Development Group (the Organisation) is a Registered Charity in Northern Ireland.

To fulfil its work in support of its mission and aims, the Organisation may collect, store and process personal data about our members, contacts, members of staff, trustees, advisors, contractors, and other third parties, and we are committed to handling personal data in accordance with data protection law. You can be assured that we will only request and retain personal information if we have a lawful basis to do so, as outlined by the General Data Protection Regulation (GDPR) (EU 2016/679) 2018, and by the Data Protection Act 1998.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated above only.


We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

We may collect the following information

  • Name

  • Contact information including email address, postal address and phone number

  • Records of events you’ve attended

  • Feedback and input through the use of survey monkey or Jotform

  • Any other information that you choose to send us, or that we request, providing there is lawful basis to do so.

  • Information about your computer (such as IP address, which may also include location) and visits to and use of our website. This information is also collected on signing up to our e-newsletter.

  • Cookies when you visit our website (please see our Cookie notice for more information).

How do we process your data?

We will process your data in accordance with the principles of the GDPR (2018) and Data Protection Act (1998). Our legal basis for holding your information is normally legitimate interest or necessary to maintain contact during project deliveries. We categorise data on the basis of organisations we work with to deliver projects. 

Providing your personal data to others

  •  We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

  •  In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  • We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

  • Your Personal Data provided to us may be shared (with your permission) to other organisations we work with in the delivery of community projects.

Security

We are committed to ensuring that your information is secure.

Information is stored on our password-protected electronic systems, (SurveyMonkey, Jotform); event-bookings site (Eventbrite).

We also take appropriate steps to protect files containing personal information.

 

How long do we keep your data?

We only hold your data as long as is necessary for the purpose for which it was given to us and for delivering an efficient and effective service. For specific categories/projects and retention periods please see our specific Privacy Notices;  more details can be provided on request.

 

Your rights

You can contact us at any time about your data.

Please contact ballycastleconnect@gmail.com for more info.

You have the right to withdraw consent to processing at any time, in instances where the lawful basis of processing is consent (for example for our e-newsletter, or other instances where we have requested specific consent).

You have the right to request access to the personal data we hold on you.

You have the right to request that we delete your personal data from the Organisation’s records (“the right to be forgotten”) and we will honour any such request providing there we are not under any legal requirement to retain it. If this is the case, we may be required to retain your data until we are not legally bound to do so. At the end of this required period, we will delete your data.

We will notify you if there is ever a breach of confidentiality on your personal data which is likely to result in high risk to your rights and freedoms.

For any concerns you have about our use of data, please contact: ballycastleconnect@gmail.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our organisation adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. You can find out more about cookies here


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ballycastleconnect@gmail.com.

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The Ballycastle Community Development Group is a (NI) Registered Chairty 101030